Shipping & Returns
Shipping Policy
We deliver to all states and territories across Australia. Orders are processed within 1-2 business days.
Estimated Delivery Times
- Metro areas (Sydney, Melbourne, Brisbane, Perth, Adelaide): 2-5 business days
- Regional areas: 5-10 business days
- Remote areas: 7-14 business days
Please note that delivery times are estimates and may vary due to weather, public holidays, or carrier delays.
Returns Policy
We want you to be completely satisfied with your purchase. If there's an issue with your order, we're here to help.
Damaged or Incorrect Items
If you receive damaged or incorrect items, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund.
Perishable Items
Due to the nature of our products, perishable items cannot be returned unless they arrive damaged or spoiled. Please inspect your order upon delivery.
Non-Perishable Items
Unopened, non-perishable items can be returned within 14 days of delivery for a refund. Items must be in their original packaging.
How to Request a Return
- Contact us at hello@namasteveggies.com.au with your order number
- Include photos of the issue (for damaged items)
- We'll respond within 24 hours with return instructions
- Refunds are processed within 5-10 business days